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Shipping Policy

Thank you for shopping with TURE Beauty. All orders are processed within 1–3 business days. Once your order is processed, it is sent directly to our partnered suppliers for fulfillment. Please note that processing times may be extended during peak seasons, holidays, or high‑volume periods.

2. Shipping Times

Because we operate using a drop‑shipping model, shipping times may vary depending on the supplier’s location and your delivery address.

Typical delivery estimates:

  • United States: 7–15 business days

  • Canada: 10–20 business days

  • United Kingdom & Europe: 10–20 business days

  • Australia & New Zealand: 10–20 business days

  • Rest of World: 12–25 business days

These are estimates and not guaranteed. Delays may occur due to customs, weather, or carrier issues.

3. Shipping Costs

Shipping costs are calculated at checkout based on your location and the product selected. Some products may qualify for free shipping, which will be clearly indicated on the product page.

4. Tracking Information

Once your order ships, you will receive a tracking number via email. Please allow 3–7 days for tracking updates to appear, as some carriers take time to register the shipment in their system.

5. Multiple Shipments

If your order contains multiple items, they may ship separately. This allows us to deliver your items as quickly as possible and ensures availability across our supplier network.

6. Customs, Duties & Taxes

International orders may be subject to customs fees, import taxes, or duties. These charges are not included in your purchase price and are the responsibility of the customer.

7. Incorrect Shipping Information

Please double‑check your shipping address before completing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer.

8. Lost, Stolen, or Delayed Packages

We are not liable for:

  • Packages lost due to incorrect addresses

  • Delays caused by carriers or customs

  • Stolen packages after delivery confirmation

If your package is significantly delayed or missing, contact us at [your support email] and we will assist you in filing a claim with the carrier or supplier.

9. Order Changes & Cancellations

Because orders are sent to suppliers quickly, we can only modify or cancel orders within 12 hours of purchase. After this window, we cannot guarantee changes.

10. Contact Us

If you have any questions about your shipment, feel free to reach out: TureBeauty4Ever@gmail.com. We’re here to help.

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